For property managers + REAs
A sparky who answers the phone, writes the report, and stands behind the work.
If you're managing rentals across Craigieburn, Greenvale, Roxburgh Park, Broadmeadows, Epping or the wider northern corridor, and you're tired of after-hours numbers that ring out, missing job reports, and invoices the owner can't decipher, Thunderman works the way you do: one contact, one report, one invoice.
Quick answer
Thunderman Electrical and Air Conditioning Services provides owner-operated electrical maintenance, emergency call-out and pre-tenancy safety reports for property managers and real-estate agencies across Greater Melbourne. Its strongest presence is across the northern and north-western corridor, with regular work through the city, south and east. Yiannis is licensed (REC 28523), VBA-registered, ARCtick certified and fully insured. Every callout comes back with a written, photographed report and a Xero-ready invoice, and trade accounts are available. The same mobile reaches Yiannis directly, not a call-centre, and Volt, the chat assistant on this site, answers any hour.
What this looks like
One sparky, every job, accountable.
A property-manager portfolio doesn't need flashy. It needs a number that picks up, a sparky who shows up inside the window, and paperwork the owner pays from without a second email. Thunderman is one registered electrical contractor, Yiannis Knodarites (REC 28523), who runs the call, runs the job, writes the report, sends the invoice, and is the same person you'll talk to about the next one. There is no call-centre triage step, no rotating subcontractors, no rebadging a job from a different ABN onto a Thunderman invoice. What you book is what turns up.
That model has a real ceiling. One pair of hands can't cover an unlimited portfolio inside an unlimited window, and Thunderman is honest about it. For agencies running large multi-suburb portfolios where simultaneous-fault response is the rule rather than the exception, Thunderman is best deployed as a named preferred contractor for the northern + north-western corridor rather than a sole panel option. Inside that corridor the response and reporting hold up against any larger competitor.
At a glance
| Phone (Yiannis direct) | 0434 254 474 |
|---|---|
| Response | Confirmed faults prioritised in business hours |
| After-hours | Same mobile, not a call-centre · Volt chat 24/7 |
| Service area | Greater Melbourne & surrounds |
| Licence | REC 28523 (EnergySafe Victoria) + ARCtick + VBA |
| Insurance | Full public liability and professional indemnity (COI on request) |
What you get on every job.
- Same mobile number for booking, after-hours, follow-up — no triage step
- Written job report with diagnosis, work done, parts, before/after photos
- Certificate of Electrical Safety lodged with EnergySafe Victoria where applicable
- Xero / MYOB-friendly PDF invoice with line items + property reference
- Pre-tenancy electrical safety reports under Part 4 RTA + regulations
- Smoke alarm compliance to AS 3786 + AS/NZS 3000
- RCD / safety-switch installation, retrofit and testing
- Switchboard upgrades for older rental stock (1970s ceramic-fuse boards)
- Hot-water unit electrical isolation and replacement support
- Power-restoration after distributor-side outage clearance
- Split-system aircon repair, service, replace (ARCtick certified)
- Two-yearly electrical safety checks for rental properties (installation audit + report to owner and agent)
How a trade account works.
- 1. Put a few jobs through first. No paperwork up-front. Book the first callout the same way any customer would — call, text, email. Thunderman will run the job, report, invoice as normal.
- 2. Set up the account once it's earned. After a handful of jobs Yiannis will offer a rolling trade-account arrangement: one set of contact details, one set of invoicing details, photographed reports lodged the same way every time.
- 3. Book the way you actually work. Property reference + tenant contact + fault summary, by SMS, WhatsApp, email or call. Thunderman confirms the window and the property manager gets the report after the job.
- 4. Statement at month-end, line-itemised by property. Owner reimbursements clean.
Property managers — common questions
Do you do trade accounts for multi-property portfolios?
Yes — once you've put a few jobs through, Thunderman can set up a rolling trade-account arrangement: one set of contact details, one set of invoicing details, photographed reports after every callout, and a monthly statement if that suits the way the agency runs its books.
How fast can you reach a rental in Greenvale or Roxburgh Park during a no-power callout?
During business hours Yiannis prioritises confirmed faults across the northern and north-western corridor (Craigieburn, Mickleham, Greenvale, Roxburgh Park, Campbellfield, Broadmeadows, Epping, Mernda, Wollert, Donnybrook) and gets to site as fast as he can. As a solo operator he is straight about timing rather than promising a fixed window. Outside business hours the same mobile reaches him directly, and confirmed urgent faults are prioritised against next-available scheduling.
Can you provide a written report we can pass on to the owner?
Yes. Every callout for a property-manager client comes back with a written job report: fault diagnosis, work done, parts replaced, before-and-after photographs, the cost broken down by line item, and where applicable the Certificate of Electrical Safety lodged with EnergySafe Victoria. That report is what your owner pays from, no second email needed.
Are your invoices Xero / MYOB ready?
Yes. Invoices issued as PDF with full ABN + REC details, line items in the standard book-keeping format, and a remittance-friendly subject line so agency book-keepers can match the invoice against the property quickly.
Do you take after-hours callouts directly from tenants if we authorise it?
Yes. Once the property is on file, Yiannis can take an after-hours emergency call straight from a nominated tenant under the terms you set, attend when he is available, log the job against the property, and report back to the property manager the next business day. He is a solo operator, so it is a direct line to him rather than a 24/7 crew.
What licences and insurance details do you provide for landlord paperwork?
Full set on request: REC 28523 (EnergySafe Victoria), ABN 34 741 642 582, ARCtick certificate, VBA registration, Certificate of Currency for public liability and professional indemnity insurance. Yiannis can also provide the standard pre-tenancy electrical-safety report under Part 4 of the Residential Tenancies Act and the related regulations.
Send Yiannis a portfolio summary or book the first job.
Email yiannis@thunderman.com.au with 'Trade Account' in the subject, or call 0434 254 474. He'll answer.